HOW DOES IT WORK?
 
  Turn it on and wait 5 seconds
  Use your smartphone, tablet or laptop to locate a Wifi named Wifivox-XXX
  Type the password shown in the rear part of the device. Easy!
 
 No cables needed
  The device will create a secured Wifi hotspot 15 m around you
  Share it with up to 10 devices

 

HOW CAN I GET MY WIFIVOX DEVICE?
 
    You have 3 different options to get your device:
 
  Delivery to your hotel or apartment
    a) If you are staying in a hotel we will send the device to the hotel reception desk. It will be waiting there for you when you arrive and check-in.
 
    b) If you are staying in an apartment or private house without reception desk we will send the device directly to your address. Someone will need to be at your address to receive the package.
 
  Delivery to special pick-up points
    Sometimes when you stay in apartments or private houses you can't be at home to receive the package or simply you prefer to pick up the package in a pick-up point with wide opening hours. We work with more than 1.100 special pick-up points all around Spain. We will deliver your package to the nearest spot and you will be able to collect it during business hours. Check here your nearest pick-up point. Check pick-up points
 
  Pick-up at our store in Barcelona
    f you prefer to pick-up the device at our store (and meet part of the team!) you can collect your device at our store in Barcelona. We're located in the most touristic and cool neighbourhood of Barcelona and are open from Monday to Saturday. See map
 
  Pick-up at the airport
    Maybe you want to enjoy your Wifivox unit from the very first minute you land in Spain. If that is you case we have pick-up points at the Barcelona and Madrid airport. We will deliver your unit to the Left Luggage desk managed by Excess Baggage Company and you will be able to pick-up upon your arrival.
 

 

HOW CAN I RETURN MY WIFIVOX DEVICE?
 
    You have 4 different options to get your device:
 
  Drop-off at your hotel or apartment
    a) If you are dropping-off at your hotel, we will provide you a special return envelope. You will just need to hand the package to your hotel reception desk before leaving. We will then collect there.
 
    b) If you are dropping-off at your apartment or private house we will provide you a special return envelope. You will need to wait the courier company to come so that you can hand the package to them.
 
  Drop-off at special drop-off points
    Sometimes when you stay at apartments or private houses without reception desk you don't want to wait for the courier company to come. In this case you can drop-off at special drop-off points. There are more than 1.100 all around Spain. Check the nearest one here.Check drop-off points
 
  Drop-off at the airport
    Maybe you want to enjoy your Wifivox until the last minute before leaving home. In that case you can return from any Spanish airport. We will provide you a pre-paid envelope and you will need to put it in the Correos mailboxes located in any airport in Spain.
 
  Drop-off at our store in Barcelona
    You can also return the device directly to our store in Barcelona. We open from Monday to Saturday and are located in the most touristic spot of Barcelona. See map
 

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